Welcome to Selva Voyage. By accessing or using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before proceeding with any order.
1. Acceptance of Terms
By placing an order with Selva Voyage, you agree to be bound by these terms. If you do not agree, please do not use our website or services.
2. Orders and Payment
We currently offer Cash on Delivery as our exclusive payment method. Please ensure accurate delivery information at checkout. Orders are considered confirmed once processed and dispatched by our team.
3. Shipping and Delivery
We aim to dispatch orders promptly and deliver within the estimated timeframe provided at checkout. However, delivery times may vary depending on location and unforeseen circumstances. Customers are advised to ensure someone is available to receive the package upon arrival.
4. Returns and Exchanges
We accept returns for items that are damaged, defective, or incorrect. To initiate a return, please contact our support team within 3 days of receiving your order. Items must be returned unused, in their original packaging.
Note: Personalized or used items are not eligible for return or exchange.
5. Product Information
We strive to provide accurate descriptions and images of our products. However, actual colors, materials, or specifications may vary slightly due to photography and screen differences.
6. User Conduct
By using our website, you agree not to engage in unlawful, harmful, or fraudulent activity. We reserve the right to refuse service or cancel orders at our discretion if these terms are violated.
7. Intellectual Property
All content on this website, including images, logos, and text, is the property of Selva Voyage and protected by applicable copyright laws. Reproduction or misuse of any material without written permission is prohibited.
8. Limitation of Liability
Selva Voyage shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. All products are provided “as is” and used at your own risk.
9. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website after changes are posted constitutes acceptance of the new terms.
10. Contact Us
For any questions regarding these terms, please reach out to us at [email protected].