At Selva Voyage, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide while interacting with our website and services.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Name

  • Phone number

  • Email address

  • Shipping address

  • Order details

We collect this information to fulfill your orders, provide customer support, and improve your shopping experience.

2. How We Use Your Information

We use the information you provide for the following purposes:

  • To process and deliver your orders

  • To communicate with you regarding your purchases

  • To respond to inquiries and provide customer service

  • To send updates, offers, and promotional messages 

We do not collect or store any financial information, as we operate solely through Cash on Delivery.

3. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.

4. Opt-Out Instructions

If you no longer wish to receive promotional communications from us, you can opt out at any time by:

  • Clicking the unsubscribe link in our promotional emails 

  • Sending an opt-out request to [email protected] with the subject line Unsubscribe

Please note that transactional communications will still be sent as needed.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

6. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at [email protected].