At Selva Voyage, we are committed to delivering your outdoor and travel gear quickly, safely, and reliably. Please read our shipping policy carefully to understand how we handle deliveries.
1. Payment Method
We currently accept Cash on Delivery (COD) only. Please ensure that someone is available at the provided address to receive and pay for the order at the time of delivery.
2. Order Processing
Orders are typically processed within 1–3 business days after confirmation. You will receive a notification when your order is packed and dispatched.
3. Delivery Time
Estimated delivery times range between 3–7 business days, depending on your location. Remote areas may take slightly longer.
Please note: Delivery times may be affected by local holidays, weather conditions, or unforeseen delays.
4. Shipping Coverage
We currently ship to most regions within [Insert Country/Region]. If your area is not serviceable, our team will contact you after order placement.
5. Shipping Charges
Shipping fees, if applicable, will be clearly mentioned at checkout. We may offer free shipping promotions from time to time.
6. Failed Deliveries
If a delivery attempt fails due to unavailability or incorrect address information, our team will try to reach you to reschedule. Repeated failed attempts may lead to order cancellation.
7. Packaging
All products are securely packaged to ensure they arrive in excellent condition. If your package appears damaged or tampered with upon delivery, please contact us immediately.
8. Contact Us
If you have any questions regarding your shipment, please get in touch with us at [email protected].